
ArmInfo. Yerevan City Hall has announced its readiness to integrate the capital's ambulance service into the national system. Mayor Tigran Avinyan announced this during a working meeting of the mayor's office on November 24.
Recalling that the national ambulance service was initiated by the Ministry of Health, he noted the importance of various emergency services responding from a single platform. "For example, a person calls the Rescue Service or the police, and an ambulance is dispatched immediately. And this logic should be integrated into the overall coverage," Avinyan noted.
In this regard, the mayor also emphasized the importance of the capital's ambulance service not being restricted in terms of serving regional calls, and vice versa, taking into account physical proximity or other factors. "We are ready for such integration," he emphasized. At the same time, Avinyan noted a noticeable improvement in the quality of work of the Yerevan Ambulance Service, citing both recorded indicators and citizen feedback. He recalled that today the capital's ambulance service is an organization with a profit of 168 million drams, whereas previously it was losing 140 million drams.
"I remember how at the first meetings it was said that 86% of calls were answered; now this issue is not even discussed," the mayor noted.
As a reminder, back in the spring of 2024, Armenian Health Minister Anahit Avanesyan stated that a unified ambulance service was to be operational in Armenia by January 2025. Specifically, she explained that this need arose because, very often, an ambulance in close proximity cannot respond to a call because it is assigned to another medical center or another region, and therefore, the call is outside its service area. "We are changing the entire service principle. And now calls will be answered based on the physical proximity of the ambulance," Avanesyan noted.